you are dissatisfied with any of our products, you may return them to us
within 30 days
for exchange or refund. All our products are guaranteed
against defects in workmanship and materials for a minimum of five
Because all our
lighting products are made to order, all returns are reviewed
for approval on a case by case basis. Returned products may
be subject to a restocking fee after 30 days.
Prior to returning an item, please call
us at 800-497-3891 for a return authorization number. The item must be
returned to us in the original shipping box, properly packed and fully
insured for its replacement value.
Returns and/or exchanges must be
requested within thirty days of receipt of the product.
Items to be returned after a thirty day
grace period will be charged a 30% restocking fee.