Terms And Conditions of Sale

Order Information:  Feel free to place an order by telephone, fax or email. Be sure when ordering that all necessary information regarding finish colors are included in the purchase order.  We will fax, email or US mail an order acknowledgement to you to confirm all the details of the order.

Payment: We require a  minimum fifty percent deposit on all orders over five hundred dollars. The balance, inclusive of shipping costs, must be paid prior to shipment. Payment may  be charged on a Visa, MasterCard, American Express, Discover or Diners Club account. Checks and COD orders are accepted as well.

          

Acknowledgment: Orders and terms of payment are subject to the approval of our sales department. No order shall be considered accepted until officially acknowledged by Derek Marshall Company. Any additional or different terms appearing on the acknowledgment but not included on the order shall be deemed accepted if Derek Marshall Company is not notified in writing within ten working days.

Prices: All prices are quoted F.O.B. Sandwich, New Hampshire, USA and are subject to change without prior notice. Prices are for products as illustrated and described in the catalog and on the web page. Other options may increase or decrease that price. All price quotations expire within 60 days from the date of the quotation unless otherwise expressed.

Shipping Information: All items are shipped F.O.B. Sandwich, NH, USA. If purchaser does not specify the type of shipping, we reserve the right to ship by whichever means we consider appropriate. All shipments are fully insured against loss or breakage.

Claims: Derek Marshall Company is not responsible for any damage which occurs in transit or storage. It is the customer's responsibility to examine the merchandise upon receipt and notify both us and the carrier of loss or damage.

Storage: If the customer requests a postponement of delivery when Derek Marshall Company is ready to make shipment, we reserve the right to transfer the merchandise to storage at the customer's risk and expense. Such transfer to storage shall be deemed delivery to the customer for all purposes, including invoicing and payment.

Cancellation/Return: All our products are made to customer specifications and no order accepted by us is subject to cancellation.

Specifications: We reserve the right to alter or modify specifications and designs of our products as necessary. Some variation in finish specifications may occur due to the nature of the finishing process.

Lamps: We can provide compact fluorescent or halogen bulbs for our fixtures upon request. Please call for details and additional charges.

UL: All our products are registered with Underwriters Laboratories, Inc., and are so labeled for damp location.

ADA: Most of our designs comply with the Americans with Disabilities Act requirements for public spaces and are so marked in our catalog.

Warranty: Derek Marshall Company warrants its products against defects in material and workmanship. We will repair or replace any lighting product which fails under normal operating conditions within three years from the date of shipment. This warranty is conditional upon written authorization from Derek Marshall Company concerning the replacement or repair.

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