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Why buy from Derek Marshall?

There are certainly many options available to the buyer of lighting products. From the lighting showrooms of the big box stores  like Home Depot and Lowes, to smaller private lighting showrooms and the showrooms of the big design centers, (usually restricted to design professionals; no sales to the general public).

One thing that sets us apart from all of these is that we design and make our lighting instruments here in our New Hampshire studio only to the order of our customers. We make no distinctions between large architectural firms and the average home-owner.

Another, and more important distinction, is that I design and make everything here in our New Hampshire studio. My designs, more than anything else, should be reason for your interest.  

After design and price are satisfied (and our pricing is well placed, I think), we offer a guarantee of satisfaction. I believe this is the only way to sell on the Internet.  You take a risk buying without holding the product in your hands (although we are more than happy to send you glass and finish samples at your request).  By removing that risk with our guarantee, you will find, I hope, that buying from us will be an enjoyable experience.  Please call us.  We really like to talk to our customers, and you will discover the pleasure of working with a small business that knows the importance of customer service. After all, you are always right.

Derek

Artist's statement

About Derek Marshall